Submit a request form or contact us
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How to Place a Request

Placing a request with Stellar Communication is quick and easy. Just follow these steps:

1. Click the Request Link
   https://airtable.com/app3SzSoBcMDbw9ti/shrMJPCKwvUPmSHK4

2. Fill Out the Form
   Select the date, time, and type of service you need:

   • ASL Interpreter (in-person or remote)

   • Real-Time Captioning (CART)

   • Video Remote Interpreting (VRI)

   • Over-the-Phone Interpreting (OPI)

   • Or Spoken Language Services (choose from 200+ languages!)

3. Enter Location Details
   🏢 Whether it's virtual or onsite, provide the location or video platform details (Zoom, Teams, in-person address, etc.).

4. Add Contact Info
   📧 Include your name, organization, and best contact info so we can confirm your request promptly.

5. Submit & You're All Set!
   🚀 Once submitted, our team will review and confirm availability—often within hours. For urgent or last-minute requests, we’ve got your back with on-demand options.

Need help? Call/Text/VP us at 503-468-5010 or email Carla@stellarcommunication.net for fast support.

 Fast Confirmations & Streamlined Scheduling
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At Stellar Communication, we use Boostlingo's all-in-one scheduling platform to make managing your interpreting and captioning needs simple and efficient.
 
Once your request is submitted, you’ll receive real-time confirmation via email or SMS as soon as your interpreter accepts the job—often within minutes.
For organizations with high-volume needs, our Company Profile system allows you to:

•  Submit multiple requests at once

•  Cancel or modify requests as needed

• Close out completed jobs

•  View and download invoices—all in one place

Boostlingo makes it easy to track every request and keep your communication access services running smoothly, whether you need ASL Interpreters, Captioning, or Spoken Language Support.

📩 Real-Time Email & SMS Notifications for Every Step

With our powered scheduling system, you stay fully informed with automated notifications at every stage of your request. Here's how it works:

•  Immediate Confirmation
  As soon as your interpreter accepts the request, you’ll receive an automated email and/or SMS confirmation with the interpreter's name, service type (e.g., ASL, CART, OPI), date, time, and platform/location. You’ll know the job is covered—instantly.

• Booking Changes
  If you or our team update language, time, date, or platform, you’ll receive a revised booking notification reflecting all changes in real-time—no need to recheck your portal.

• Cancellation Alerts
  If a job is canceled (by you or due to coverage changes), you’ll get an immediate cancellation notice. You can also cancel or modify requests yourself within the portal.

• Unfilled Request Notifications
  If your job has not been filled within a certain timeframe, you'll be automatically alerted, so you can adjust, escalate, or request alternative solutions—ensuring you're never left in the dark.

• Complete Job Summaries
  Once the job is complete, a confirmation email closes the loop. For businesses, your dashboard also logs the status of every request and provides easy access to invoices and past services.

 Live Communication Support — Certified. Reliable. Stress-Free.

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At Stellar Communication, we specialize in delivering live interpreting and captioning services with confidence and ease. Whether scheduled in advance or requested on-demand, our team of certified ASL interpreters and professional captioners ensures your event starts smoothly—and stays that way.

Stress-Free Setup & Quality Assurance
Every assignment is backed by thorough pre-event checks, including:

• Platform testing (Zoom, Teams, Streamtext)

• Interpreter and captioner preparation

• Access link verification

• Audio and video clarity checks

• Confirmation of service type and language

You’ll receive real-time confirmation once your request is accepted, and our internal team tracks quality throughout the process.

💬 24/7 Tech Support, Always On Call
Need help? Whether it’s a broken link, login issue, or technical glitch, our dedicated support team is available 24/7 to troubleshoot and resolve problems quickly. We’re just a click, call, or message away—before, during, and after your event.

✨ With Stellar Communication, you never have to wonder if your interpreter will show up or if your captions will load. We ensure every service is:

• ✅ Professionally delivered

• ✅ Technically supported

• ✅ Stress-free from start to finish